OvieHealth — #1 AI Receptionist & AI Phone Answering for Clinics
Never miss a patient call again. OvieHealth is Australia's most integrated AI receptionist and AI phone answering platform for dental, medical and allied health clinics. Our superhuman AI team handles 100% of your clinic admin — answering every phone call 24/7, booking appointments, managing patient recalls, automating billing and taking clinical notes.
Trusted by leading practices nationwide. Doctor-led technology built in Melbourne, Australia.
AI Receptionist — Suzie
Suzie is your AI receptionist and AI phone agent. She answers every patient phone call instantly, 24/7, with zero hold time and no voicemail. Suzie handles appointment scheduling, patient check-in, call routing, and common enquiries — all integrated directly with your practice management system.
- Answers every call instantly — handles 50+ simultaneous calls
- Books, reschedules and cancels appointments directly in your PMS
- 24/7 coverage — no after-hours gap, no missed calls
- Natural conversation — patients don't know they're talking to AI
- Handles patient check-in and clinic enquiries
AI Recall Agent — Rita
Rita is your AI recall agent. She proactively contacts patients about missed and overdue appointments via phone calls and SMS, working 24/7 to reduce no-shows and keep your appointment book full.
- Automated patient recall via phone and SMS
- Reaches patients when they're available — not just during business hours
- Reduces no-shows and keeps your calendar full
- 24/7 recall coverage
AI Billing & Claims — Steven
Steven is your AI billing agent. He automatically submits Medicare and private health insurance claims the moment a consultation ends — no manual entry, no delays, no missed submissions.
- Automated Medicare and private health claims
- Claims submitted instantly after consultation
- Overdue invoice follow-ups
- Zero manual data entry
AI Clinical Assistant — Carly
Carly is your AI clinical assistant. She listens during consultations, transcribes clinical notes in real-time, and syncs everything directly to your PMS.
- Real-time clinical note transcription
- Automatic PMS sync
- Accurate, structured notes
AI Follow-up Agent — Cher
Cher is your AI follow-up agent. She proactively re-engages dormant patients and manages your 6-month check-up queue, keeping patients coming back on schedule.
- Proactive patient re-engagement
- 6-month check-up queue management
- Reduces patient attrition
Why Choose OvieHealth AI for Your Clinic?
- Never miss a call — AI answers every patient phone call 24/7
- Save thousands per month — reduce admin costs and lost revenue from missed calls
- Reduce no-shows — automated recalls bring patients back on schedule
- Works with your PMS — integrates with Dentrix, Open Dental, D4W, Cliniko, Best Practice and more
- Australian healthcare compliant — built with privacy and compliance at its core
- Doctor-led technology — designed by healthcare professionals who understand clinic workflows
Works With All Clinic Types
OvieHealth AI works with dental clinics, GP practices, specialist medical practices, allied health (physiotherapy, chiropractic, podiatry, optometry), cosmetic clinics, and more. Any clinic that handles patient phone calls and appointments can benefit from our AI agents.
PMS Integrations
OvieHealth integrates with all major practice management systems: Dentrix, Open Dental, D4W, Cliniko, Best Practice, Halaxy, Exact, MedicalDirector, Zedmed, and more.
Compliance & Security
OvieHealth is built with Australian healthcare compliance at its core. We adhere to the Australian Privacy Act 1988, health records regulations, and follow HIPAA-equivalent security standards. All patient data is encrypted and access-controlled.
Frequently Asked Questions
What is an AI receptionist for clinics?
An AI receptionist for clinics is an artificial intelligence system that answers patient phone calls 24/7, schedules appointments, handles enquiries, and manages check-ins automatically — just like a human receptionist but available around the clock.
How does AI phone answering work for clinics?
AI phone answering uses conversational AI to answer every incoming patient call instantly. It understands natural speech, books appointments directly in your PMS, answers questions, and routes urgent calls appropriately — all 24/7.
Can AI replace a receptionist at a clinic?
AI can handle the majority of receptionist tasks — answering phones, booking appointments, managing recalls, and processing check-ins. Most clinics use AI to augment their team, freeing human receptionists to focus on in-person patient care.
What is the best AI for clinics in Australia?
OvieHealth is Australia's most integrated AI platform for clinics, providing specialized AI agents for reception, recalls, billing, clinical notes, and patient follow-up. It integrates with major PMS systems and is built with Australian healthcare compliance.
How much does an AI receptionist cost?
OvieHealth offers a free tier to get started. AI receptionist services are significantly cheaper than hiring additional staff, typically saving clinics thousands per month.
Based in Melbourne, Australia.
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